Admissibility of Confessions

Admissibility of Confessions Discuss a challenge to the admissibility of confessions on the basis of oppression seems to require a high degree of police impropriety thus will rarely be established. Confessions made during questioning are seen as powerful indications of guilt and characteristically lead to conviction; 98% of cases in which suspects confess result either in a guilty plea or a conviction following trial.   As such, legal representatives of suspects who have confessed are unlikely to secure acquittal unless the confession is excluded from the evidence before the court.   Issues of inadmissibility are determined prior to trial in both magistrates’ and Crown courts and must be based on sections 76 or 78 of the Police and Criminal Evidence Act 1984 (PACE). Section 76 of PACE concerns the admissibility of potentially unreliable confession evidence in criminal proceedings and section 76(2) states that confession evidence is inadmissible if it was obtained by oppression or in circumstances that are likely to make it unreliable.   Section 76(8) defines ‘oppression’ as including ‘torture, inhuman or degrading treatment, and the use or threat of violence’. The courts have required high degrees of impropriety by the police before ruling confessions inadmissible due to oppression.   One such case was the Cardiff Three who were convicted of murder on the basis of the confession of one suspect, Stephen Miller, after protracted periods of police questioning described by the Court of Appeal as ‘hostile and intimidating’.   Given the severity of wrongdoing required before the courts will find that oppression induced the confession and moves towards less aggressive questioning techniques by the police, it is difficult to use section 76(2)(a) to exclude a confession. The ground identified in section 76(2)(b) is more fertile for rendering confessions inadmissible as the courts have identified a range of procedural failures that will be regarded as ‘circumstances likely to make a confession unreliable’.   Any breach of the rules concerning the questioning of suspects will form the basis of a challenge to the admissibility of a confession, even genuine confessions of guilt.   As such, procedural failures concerning the location, timing, duration and recording of an interview will potentially render any confession inadmissible under section 76(2)(b) as will failure to caution.   As research suggests that 10% of police interviews are conducted in breach of PACE requirements, close scrutiny of the behaviour of the police may elicit a basis for the exclusion of a confession if mistakes have been made or liberties taken with the procedural rules.   This also includes situations in which the suspect is offered an inducement such as th e promise of bail in return for a confession.   Care must be taken in asserting such a ground as the basis for the exclusion of a confession as research indicates that such inducements are may be difficult to prove and the courts have taken the view that ‘very few confessions are inspired solely by remorse’ so that other motives such as the desire to be released on bail or the hope of a lighter sentence cannot be used to exclude confessions unless there is clear evidence of misconduct on the part of the police despite evidence that suspects may confess for a variety of reasons other than guilt such as desperation to expedite release to obtain drugs if they are addicts or to protect others. Section 78 confers discretion upon the court to exclude any evidence, including confessions, if reliance upon it would lead to unfairness to the suspect.   Given the emphasis on procedural failures in section 76(2)(b), there is inevitably a fair degree of overlap between these two sections as breaches of PACE as the basis for the exclusion of evidence on the basis of unfairness under section 78.   As such, procedural failures give rise to a dual basis for an attack on the admissiblity of confession evidence.   However, section 78 goes beyond procedural rights and deals with broader issues of fairness so provides a basis upon which an unfairly obtained confession could be rendered inadmissible.   For example, a confession made following a deceptive statement by the police that the suspect’s fingerprints had been found at the scene of the crime was excluded on the basis that it was unfairly obtained although confessions made to other prisoners in a bugged cell were not e xcluded although the practice was heavily criticised by the courts. Both magistrates (in magistrates’ courts) and judges (in Crown courts) have the power to exclude confession evidence as inadmissible on the basis of section 76 and 78.   The question of admissibility of evidence will be determined at a separate hearing to ensure that evidentiary matters are resolved prior to the commencement of the trial.   Section 8A of the Magistrates Court Act 1980 empowers a magistrates’ court to rule on the admissibility of any evidence at a pre-trial hearing if both the prosecution and defence have been given an opportunity to make representations on the issue.   At Crown Court, the matter of admissibility will be resolved by a voire dire, a trial within a trial in the absence of the jury, to determine whether the confession can be relied upon as evidence.   Once the issue of inadmissibility has been raised by the defence, the onus is on the prosecution to establish that the grounds of exclusion under section 76 and 78 are not established.    Overall, a challenge to the admissibility of confessions on the basis of oppression seems to require a high degree of police impropriety thus will rarely be established.   The procedural grounds raised by section 76(2)(b) provide a more viable basis for challenge and, since the incorporation into domestic law of the rights guaranteed by the European Convention on Human Rights, the emphasis on fairness in section 78, which raises the right to a fair trial guaranteed by Article 6, may also be a sound basis upon which to challenge the admissibility of a confession.   However, it is important to remember that the court may be reluctant to exclude confession evidence, particularly if the procedural breach is insignificant in relation to the severity of the offence thus satisfying the statutory requirements is not a guarantee that the confession will be excluded especially in relation to serious crimes such as rape and murder. Case List R v. Bailey [1993] 3 All ER 513 R v. Crampton (1991) 92 Cr App R 369R v. Fulling [1987] 2 All ER 65R v. Mason [1988] 1 WLR 139R v. Paris, Abdullahi and Miller (1992) 97 Cr App R 99R v. Roberts [1997] 1 Cr App R 217 Bibliography Baldwin, J., ‘Police Interview Techniques: Establishing Truth or Proof?’ (1993) British Journal of Criminology 325 Clarke, C. and Milne, R., (2001) National Evaluation of the PEACE Investigative Interviewing Course, London: Home Office Davies, M., (2005) An Introduction to the Criminal Justice System in England and Wales, Harlow: Longman Publishing Dennis, I., (2002) The Law of Evidence, London: Sweet Maxwell Hunter, M., ‘Judicial Discretion: Section 78 in Practice’ [1994] Criminal Law Review 558 Maguire, M., Morgan, R. and Reiner, R., (2002) Oxford Handbook of Criminology, 3rd ed., Oxford: Oxford University Press May, R., ‘Fair Play at Trial: an Interim Assessment of Section 78 of the Police and Criminal Evidence Act 1984’ [1988] Criminal Law Review 723 McConville, M., (1993) Corroboration and Confessions: the Impact of a Rule Requiring that No Conviction Can Be Sustained on the Basis of Confession Evidence Alone, London: The Stationery Office Sprack, J., (2004) A Practical Approach to Criminal Procedure, 10th ed., Oxford: Oxford University Press

Business Dilemma: CRM and Management of Cafe

Business Dilemma: CRM and Management of Cafe CUSTOMER RELATIONSHIP MANAGEMENT BUSINESS DILEMMA The most influential person in cafà © or in any business are the customers, since without customers, one does not have a business. Everything in a business environment revolves round customers. Similarly, in case of our cafà ©, customers are a key to a successful business at the end of the day. Knowing your customers and providing satisfaction to those customers would gain customer loyalty. Grandfather gave priority to customers thats why he knew all his customers. However, just knowing your customers is not enough; one needs to keep a record of its customers so that its easy to analyze. Since customers are really influential towards a business, business (in our case, cafe) should treat each and every customer as if they were the only customer. While serving each customer, one must keep in mind the needs of that particular customer only and should serve in such a way that the service exceeds their expectation. Giving most priority towards customers would enhance customer loyalty an d keep that customer attached to a particular business. Through customers, a business can improve its business as said by Bill Gates â€Å"Your most unhappy customers are your greatest source of learning†. Customer complains in fact is a key to improve the service, for instance, if a customer complains that the way coffee served was not pleasant and did not met the expectation, that complain can be used as a tool to improve the coffee serving process through further training workshops for employees in that area. Thus, customers complain can be seen as a challenge to be met in future to make him/her (customer) happy and attracted to the cafe. If you treat your customers well, your customers will go out of their way to return to you. Therefore, customer feedback and suggestion can help improve a service. However, the cafà © may not have answers or response for all of customer questions and suggestions. Customers could help or hurt the cafe through viral marketing. Word of mouth marketing is the largest determining factor for a service business image, which can be either online chatting or physical talk. If the service in cafà © is up to the expectation of the customer, it would help the cafà © to attract more customers through viral marketing and gain market share. However, if the products and service in cafà © is very poor which made the customer unhappy can spread negative impression on other customers, hurting the company through losing its current and potential customers. Moreover, online comment or complain on the cafes website can be injurious such as comment on You Tube. Literally, the customer does not intend to harm or hurt the company; they just want their needs to be fulfilled and service is up to their expectation. As already mentioned customer complains can provide an opportunity, thereby, helping the cafà © to improve its service. My employees will agree that customers are the most important part of cafe since thats the reason they are in cafe. If there wouldnt be any customer, there wouldnt be need for employees. Thus, customers determine or secure the period of employment of the employee. If there are fewer customers, employees may be laid off to cut down costs. However, some employees may feel that they are the most important part in a business. Employees are the most important asset of any business. If cafà © doesnt value its staff, it would demoralize them which can impact their performance in service. And as a result, their poor performance can hinder customer growth of cafà ©. Thus, some employees value themselves as the most valuable person in a business when compared to customers. MAKING BUSINESS DECISION Virtual world is a 3D, electronically-generated environment where users can interact, create and communicate just as they would in the real world for example, second life (http://ictwm.org/news/virtual-worlds-help-real-businesses). Virtual world provides people with experiences rather than processing transaction. Once people get attached to virtual experience, they would be excited about experiencing it in real life. This would only be possible through going to the real cafà © which would help the business in transaction processing. It also aids in mass customization as customers design or suggest what they exactly want. Virtual world encourage interaction, collaboration and communication. It can be accessed from anywhere in the world, thus, keeping people and cafà © connected. If cafà © provides continuous updates in virtual world, people nearby the cafà © would go for new and innovative products in that cafà © just because of that cafes presence in virtual world which would enhance the business/cafà © operations. It could also be a marketing tool for the cafe to promote its menus for the day through frequently changing attractive ads in the virtual world. Customer relationship in virtual world is very delicate matters since one does not physically meet to create impression. Virtual world should be designed in such a way that it is appealing and attractive to a customer. In virtual world, cafe business would be better able to meet customer satisfaction with minimum or no cost by changing designs to strengthen virtual customer relationship. Customer wont need to wait in long lines to be served, one can just go to the cafes website and get the taste of coffee or of service in that cafà ©. Virtual world does not restrict the access to any person; any person can access to the website to have a taste. In other words, there is a greater reach and contact to maintain strong customer relationship. Cafà © can be always available to its customer through virtual world without any disruption. Customers would be in a position to demand what they want based on their own specification. This makes the customer feel like king through providing their customized products and enhancing better customer relationship. In traditional customer relationship management strategies, there has been lack of customer experience, co-creation, co-production and collaboration with customers. Thus, our strategy to manage customer in new virtual world is through co-creation and co-production with customers. Co-creation and co-production with customers is different than traditional customer-centric approaches in that the focus is not to learn as much as possible about customers but instead consider them as equal problem solvers(http://findarticles.com/p/articles/mi_hb5858/is_200711/ai_n32252899/pg_2/). Giving customers an important role in the value chain can affect customer satisfaction. Value in co-creation derived by customers purposeful interaction cannot be obtained merely from asking the customers to answer questions and leave comments. Virtual worlds may provide an ‘experience space that supports ‘experience networks which go beyond the domain of a single company and its suppliers to one that is experience-centric to the customers. (http://findarticles.com/p/articles/mi_hb5858/is_200711/ai_n32252899/pg_3) Moreover, since there is a growing use of internet, it would be easier for company to collaborate with its customers through electronic CRM. Electronic CRM has a wider scope for managing customer relationship in a variety of ways and not just collaboration ranging from designing and pricing of digital products to loyalty programs. Supporting Second Life customers differs from supporting website customers as well as traditional customers. In second life, cafà © can design and create those products and services that a particular customer wants. It allows basically for customization as well as reaching out to customers for ideas, prototyping and feedback in a particular area giving cafà © a better competitive advantage. This means that customer support in second life would need to be met in real time especially to a customers demand. Second life is basically everything being electronic whereas traditional revolves around physical presence. Moreover, collaboration between customers and company is a major support in second life unlike traditional customers. Website supports customers with visitor information and product review. It does not allow a customer to get the feeling of being in cafà ©. However, second life gives a customer a virtual feel of being part of that cafà © in addition to visitor information. To make the experience of a virtual world customer great, second life location should offer free virtual coff ee, music, and chairs with tables for customers to hang out. In the traditional (physical) environment, the cafà © needed to be closed off at a particular time, even though customers were involved in deep discussion. This does not happen in second life. Second life supports customers to continue with whatever they are doing in the virtual cafà © without any time limit and can chat as late as they want. Furthermore, upcoming events, artwork and music should be available to customers visiting second life so that it becomes interesting and encourages them to explore the site. Another difference between traditional and second life customer support is in terms of advertising. In past, business would use advertising agency to promote their products but now the cafà © can do in house advertising in virtual world attracting wider range of customers all round the world. Second life does not provide authentication of a persons identity. There is no access control and anyone can easily get into the second life and if there is any confidential information for customers only, that can be easily leaked and used to the disadvantage of the business, that is, the cafà ©. Moreover, phishing can easily take place whereby an intruder who is against the cafà © business can create a website similar to the cafà © site and trick the customers into inputting confidential data. This confidential information can be used as a tool to harm the image of the cafà © through missing the customers information which would tremendously impact on the cafà © business. Similarly, misrepresentation can be another issue just like phishing, whereby someone designs an avatar that looks just like the avatar of a customer service representative. Other issue involves the obsolesce of real life location. Since people get attached to second life, they dont go or visit the real life cafà ©. Second life cafà © can be visited by anyone but real world cafà © may not be. People in a region would only be visiting the cafà © and if those limited people get attached to second life cafà ©, there wont be much importance of real life cafà ©. Thus, issue arises that second life should be positioned and designed in such a way that real life cafà © does not get obsolete and people remain attracted to it as well to have real currency flow in business. Due to lack of authentication, privacy concerns arise. Maintaining customer confidentiality becomes an ethical issue and a challenge for businesses. MAKING BUSINESS DECISION II You Tube can be an important vehicle to communicate with the cafes customers. It is a popular free video sharing website where people can also comment on a particular video. We would design and create video clips of the cafes products and the way service is provided in cafà © and then share it on You Tube, using cartoon characters and other imaginary characters making the clip funny, interesting and informative. Through these clips, we can conveniently show our customers how we have minimized the problem of long wait lines. Firstly, we would make clips showing more counters for serving as well as drive in windows. Long wait lines are basically because of few or only one counter, thus showing a clip with more counters can be seen as a reasonable rectification to the problem. Moreover, for travelers who want to be served instantly while in their vehicle, drive in windows would be a solution to avoid waiting in lines when in rush as in case of McDonalds in Fiji. Clip can show a custome r ordering and being served in just few seconds through drive in windows. Furthermore, online ordering and tele-ordering can also be a rectification to long waiting lines. Through virtual world or cafes website, customers can order online as well as through phone calls before actually going to cafà © so that on their arrival, their order is prepared and no waiting is required. These solutions can be depicted on You Tube through videos using animated characters. You Tube as a communication vehicle, is free and easy to use. Unlike advertising over television, which is associated with costs, You Tube provides this for free whereby anyone can watch the videos and pass comments about how they feel about that particular video. As already said, it saves money on marketing since advertising can be done through clips to promote the cafà ©. You Tube has a wider reach in terms of customers and markets. It is not restricted to a particular geographical region or location. Customers all around the world and in different market can get access to You Tube and learn about the cafà ©. Also through You Tube, cafà © can get a great deal of information to many people in a short amount of time just through one clip. These benefits show that You Tube can be an efficient communication vehicle for any business whether it be cafà © or a car dealer. However, there are various disadvantages for You Tube as well. Since it can be viewed by anyone in the world, it may capture unwanted attention, for instance, is a person does not love coffee, he/she may not like the clip based on coffee and would comment negatively which would create bad impression to other customers. You Tube also in some cases compresses the content of clips and other files, making it unappealing to customers as its not presented in the right way intended and information can be chopped in that compression. Products may not be clear to customers, thus, proper communication of that product such as coffee maybe hindered. Also due to missing information or half information, it could become difficult to understand what the file tries to reveal to customers. Issues of privacy concern and copyright infringement can be cons of You Tube. Privacy can be made vulnerable as amount of information on video can be dangerous such as unintentionally showing where an employee lives or showing someones bio-data while promoting the product or service. Therefore, before starting to use You Tube as a medium of communication vehicle, one must clearly study the pros and cons of it to see whether benefits are there or not. Other new technologies that can be used as a customer communication vehicle that would be more effective than You Tube are social networking sites such as twitter and facebook. It allows more than just posting video. One can post comments, pictures, update information and create events on it. Twitter and facebook help bringing customers together. With help of twitter, cafe can send an alert about new deals or offers in the cafà ©. Blogging can also be a publishing medium. If a customer complements the cafes service or the products and food in cafà © in his blog, it would be a free advertising for the cafà ©. But can also harm the image if blogger comments in a negative way. APPLY YOUR KNOWLEDGE To obtain high quality data, systems in the cafà © must be integrated, since quality information does make a difference in any business. Major importance of quality information is that it induces enhanced, accurate and appropriate decision making. The quality of information used to make business decision determines the quality of decision made. Having real time system in cafà © would provide real time information in response to decision makers queries and requests. High quality decisions can significantly impact the cafes bottom line, thus, profitability. For instance, having integrated and real time system, cafà © can provide what customer wants in an instance which would meet customer satisfaction, thus, improve profitability. Moreover, high quality information enables any business to track valuable customers who generate most revenues. Having proper information about a particular customer visiting cafà © frequently can help cafà © identify the loyal customer and could reward him or her so that they keep coming in future. Uses can place confidence on information of high quality since it is reliable. For instance, if cafà © post on its website information generated from its systems, customers could be easily in a position to rely on it. On the other hand, low quality information results in various business effects. Low quality information are those which has missing information example no first name of customer, incomplete information example no street or missing area code, probable duplicate information such as similar name, same address or phone number and potentially wrong information. The effects of this on cafes business would be its inability to accurately track customers, difficulty identifying valuable customers, inability to identify selling opportunities of cafes product, marketing to non-existent customers, difficulty tracking revenue and inability to build strong customer relationship (net: slides). Low quality information would hinder cafà © to follow up with its profitable customers who frequently such as daily visit cafà © since there may be name confusion. Also if systems are not integrated, it becomes difficult to provide accurately what customer wants and may lead to providing wrong products. Thi s will affect the demand and supply of a particular product which would not be reliable. Also cafà © may be marketing and promoting its cafà © and product to a non-existent customer online due to fake or same names who are not cafes usual customers. Overall, low quality information vigorously degrades the decision making quality in managing a customer and the cafà ©. The examples of information that can be used by The Broadway Cafà © to gain better understanding of its customers are customers taste and preferences. If the cafà © gets a picture of what their current and potential customers would like to consume, cafà © can be prepared for the product and provide the customer that product when they actually came and demand. Moreover, having a brief idea about the customers disposable income would help understand the affordability of prices by customers. This would give the cafà © a view as to what prices customers would be willing to pay for the cafes products such as coffee. Changes in environment and weather would also help in getting to know the customers and their wants, for instance, coffee would be largely demanded during colder seasons in Fiji. Some of the data quality issues are as follows. Firstly, dirty data issues due to data errors which can be attributed to human errors or an application error due to legacy systems. Since theres a large quantity of data to be fed in the system, humans are prone to make errors. Missing and duplicate data are other two issues (Turban, E., and Volonino, L., 2009). The cafà © lacks in proper management of its data which can lead the data to be easily lost as well as to be entered twice. This could really affect the output results thus affecting decision making. Moreover, data can be non-standardized and massed up due to lack of standards. The strategies the company can use to avoid such data quality issues are to implement Master Data Management system. It is comprises a set of processes and tools that consistently defines and manages the non-transactional data entities of an organization. MDM has the objective of providing processes for collecting, aggregating, matching, consolidating, quality-assuring, persisting and distributing such data throughout an organization to ensure consistency and control in the ongoing maintenance and application use of this information. (http://en.wikipedia.org/wiki/Master_data_management) MDM would reduce or eliminate the data quality issues, giving a unified view of enterprise data. It can also use automated data entry, Web forms for individual entering data with data integrity checks and drop down menus and radio buttons. (Turban, E., and Volonino, L., 2009) having frequent data audits in the system can also aid in preventing the above mentioned issues since data would be continuously reviewed and any errors would be detected and corrected appropriately without further problems in future. CAFES BEST CUSTOMERS** Customer ID Total Sales Amount ($) 3548 18,261.86 4438 26,474.28 5657 11,342.98 6891 10,585.94 13801 33,555.50 13959 19,593.65 270177 14,355.99 294896 11,348.40 305668 49,647.45 540135 16,338.02 1309948 11,401.60 ** We have assumed that the cafes best customers are the ones that bring in sales amount dollars of more than $10000. Listed above are the cafes best customers. The cafà © should offer to its valuable customers loyalty marketing programs such as point programs whereby a customer would get points for every purchase they make and when they reach a certain level and collected enough points, will get a special reward such as Jacks of Fiji which is using this marketing system to keep their loyal customers attached. Moreover, the cafà © can give its valuable customers loyalty cards as MH in Fiji is dong with its flash and gain card. Providing customers with promotional vouchers would also give them a feeling of appreciation for their service. Keeping in touch strategy can also be a way of marketing campaign towards valuable customers. Giving personal attention towards the profitable customers is a way to build relationship and keep them in your business. This can be done by sending them promotional messages personally through email or calls frequently and asking for their feedbacks as to what they would like in future and their expectation from cafà ©. Broadway Cafe Question Name Total What is the best selling product? Music CD $776,813.17 What is the worst selling product? Kids CD $96 What is the best sales month? 3 $569,339.10 What is the worst sales month? 5 $58,501.06 What is the best selling product during the best month? Music CD $235,054.45 What is the worst selling product during the best month? Kids CD $64 What is the best selling product during the worst month? Music CD $33,684.43 What is the worst selling product during the worst month? Food $63.2 * For answering the above questions, we have taken our base as sales amount values to reach an answer. SUPPLY CHAIN MANAGEMENT BUSINESS DILEMMA Broadway Cafà © can reinvent the cafà © by making use of demand planning software. This software would enable the cafà © to be prepared in peak hours of business since it would capture and give information as and when a customer enters either the cafà © or the car park of the cafà ©. For instance, as part of software set, a camera can be attached at the roof of the cafà © to capture information on people entering the car park and determine what they would normally order at that particular time of the day. Also, it would allow the cafà © to keep track of its regular customers and their demands, thus, have the items available for them without having them wait in lines. This can be done before a customer enters the cafà ©. The software would also enable in ensuring whether the cafà © has enough of the products that that would be demanded by the customer such as a particular type of coffee. Although the implementation of such a software would be costly at its initial stage, it w ould be beneficial for cafà © in future as it is located in Suva, to obtain customer satisfaction and where people are always in rush. Thus, demand planning software would be a great benefit for the cafà ©. Like Netflix, we would not see cafà © becoming a supplier in another business supply such as hotel industry since our cafà © itself is very small at this stage. First, it needs to widen its customer base with the help of demand planning software and online ordering system (electronic ordering). Since our cafà © has a website, we could include in that a feature where customers order online, paying through credit cards or paying subscription fee for being in that account. The cafà © can based on customers order deliver the items to the customer within the Suva area if large quantities are ordered such as Pizza King which delivers pizza to people living in urban and suburban areas. Moreover, a customer would also order online so that before their arrival in cafà ©, the items are prepared for them before hand such as coffee. Thus, innovating ordering system would also attract more customers in the cafà ©. With the help of these supply chain technologies, the cafà © can expand its customer base and from there on can think bigger and better options such as becoming supplier of coffee/coffee beans to hotels or other businesses such as MacDonald. MAKING BUSINESS DECISION I The success of any business depends on its ability of short and long term planning. As a concerned business operator, I would always maintain some inventory in my warehouse for such unexpected events especially coffee beans which are in demand. Since not being able to meet customer demand would lead to losing out customers. Thus, our cafà © would keep with its operation regardless of disruption in supply chain du to dockworkers strike and would run on warehouse inventory (Brazil Beans, China Tea and custom Coffee press machines). Moreover, based on available inventory analysis in the warehouse, we would determine how long supply would last. Is our warehouse inventory wouldnt be able to meet up with the disruption period, we would resort to redundant suppliers since all suppliers wont be affected at once with the same problem. We would consider our temporary local suppliers such as Nestle to supply us with similar products as long as we are able to operate efficiently, although the cost in emergency need may be higher than usual price paid to our fixed suppliers. Since the cafà © has been going towards demand-driven manufacturing, Radio Frequency Identification Technologies (RFIT) would be the newest and most efficient solution to supply chain problems. RFIT is the most valuable technology to track inventory. If inventory level in any case would be low, it would trigger automatic alert to our suppliers. It is an important device in global transportation both land and sea. It ensures that inventory level are checked and replenished on need by need basis. Although this strategy would be bit costly for the cafà © in the initial stage at present, it would provide benefits in the future. Another strategy I would recommend is to create a position as freight specialist whose job would be to enable transportation of products in whatever the situation maybe and at any cost. The freight specialist would guarantee that products would reach the cafà © on time to meet customer demand and if not than they would be responsible for the loss. MAKING BUSINESS DECISION II Broadway cafà © No move Broadway Cafà © Units sold per month: 20,000 Unit variable costs: $0.50 Average unit sales price: $2.20 Current fixed costs: $5,000 Added lease payment, new offices: $2,500 Projected fixed costs: $7,500 Sales month Units Sales Fixed Costs Variable Costs EBIT January 6,582 $14,480 $5,000 $3,291 $6,189 February 11,121 $24,466 $5,000 $5,561 $13,906 March 14,178 $31,192 $5,000 $7,089

A Rose for Emily By William Faulkner :: Free Essay Writer

A Rose for Emily The following paper analyzes the William Faulkner story called A Rose for Emily. The paper discusses my thoughts and ideas about the story, and evaluates different elements of the story. The paper analyzes the style that the author uses in characterization, and a few specific methods used to convey the plot and lay out the scene mentally, giving specific examples in the story. Finally, I give my overall opinion of the story. I found the first paragraph very enticing; first drawing me in with the explanations of why all the townspeople attended her funeral. Then making me want to get a look into her house that only a few others had seen for so many years. The descriptions of the house with its â€Å"cupolas and spires and scrolled balconies† sparked memories of old houses in my neighborhood when I was growing up. The story quickly created strong mental images of contrasting scenery with the mention of the encroaching cotton gins, garages, and gas pumps around Emily’s grand, but decaying home on what the author calls a â€Å"select street†, (Xroads, 2005). The Author’s smooth use of imagery and language drew me deep into the story after only the first paragraph, and it just kept getting better. I enjoyed this story for a number of reasons, which included how the author laid out the plot. The story was not told in a chronological order, thus allowing relevant information to be pieced together in an interesting and different way. It started with Emily’s death, then jumped back in time and finally led to her ultimate demise. This play on time was carefully constructed so that it built suspense and anticipation in a way that a chronological story could not, (Xroads, 2005). I also enjoyed the story because of its gothic undertones. The author’s use of dark images such as the decaying mansion, dead bodies, and the morbid attraction of Emily to dead bodies was only part of the carefully crafted multi-layered story line that used descriptive language, characterization, and chronology to keep you on the edge of your seat, (Xroads, 2005). I also liked the way the author portrayed the characters in the story, especially Emily. One example is Emily’s characterization when she purchases the arsenic, looking through her â€Å"cold, haughty black eyes† which peer from a â€Å"face the flesh of which was strained across the temples and about the eye-sockets†, (Xroads, 2005).

Adolescence: Stress, Depression, and Suicide Essay -- Adolescent Behavi

Adolescence is a stage of maturation between childhood and adulthood that denotes the period from the beginning of puberty to maturity. However, many conflicting opinions are raised about weather such a stage of childhood is influenced by stress, depression, and suicide rate. Some people support the optimistic view that says that adolescence is not a period of storm and stress. Others, including me, support an opposite pessimistic view which characterizes adolescence as a period of stress and inner turmoil. Unfortunately, it has been recently proved that depression is a growing problem in today's society and a major contributing factor for a multitude of adolescent problems. This is because , as research indicates, adolescent depression is the result of mood disorders accompanying this period and the high suicide rate that is basically a result of such a depression. By analyzing depression, we will find that depression is a disease that afflicts the human psyche in such a way that the afflicted tends to act and react abnormally toward others and himself. Therefore it comes to no surprise to discover that adolescent depression is strongly linked to teen suicide. Adolescent suicide is now responsible for more deaths in youths aged 15 to 19 than cardiovascular disease or cancer (Blackman, 1995). Despite this increased suicide rate, depression in this age group is greatly underdiagnosed and leads to serious difficulties in school, work and personal adjustment which may often continue into adulthood. However, how prevalent are mood disorders in children and when should an adolescent with changes in mood be considered clinically depressed? Brown (1996) has said the reason why depression is often over looked in children and adolescents is because "children are not always able to express how they feel." Sometimes the symptoms of mood disorders take on different forms in children than in adults. Adolescence is a time of emotional turmoil, mood swings, gloomy thoughts, and heightened sensitivity. It is a time of rebellion and experimentation. Blackman (1996) observed that the "challenge is to identify depressive symptomatology which may be superimposed on the backdrop of a more transient, but expected, developmental storm." Therefore, diagnosis should not lay only in the physician's hands but be associated with parents, teachers and anyone who ... ...that lie in their paths, there are some who find themselves overwhelmed and full of stress. How can parents and friends help out these troubled teens? And what can these teens do about their constant and intense sad moods? With the help of teachers, school counselors, mental health professionals, parents, and other caring adults, the severity of a teen's depression can not only be accurately evaluated, but plans can be made to improve his or her well-being and ability to fully engage life. WORKS CITED Blackman, M. (1995, May). You asked about... adolescent depression. The Canadian Journal of CME [Internet]. Available HTTP: http://www.mentalhealth.com/mag1/p51-dp01.html. Brown, A. (1996, Winter). Mood disorders in children and adolescents. NARSAD Research Newsletter [Internet]. Available HTTP: http://www.mhsource.com/advocacy/narsad/childmood.html. Lasko, D.S., et al. (1996). Adolescent depressed mood and parental unhappiness. Adolescence, 31 (121), 49-57. Oster, G. D., & Montgomery, S. S. (1996). Moody or depressed: The masks of teenage depression. Self Help & Psychology [Internet]. Available HTTP: http://www.cybertowers.com/selfhelp/articles/cf/moodepre.html

Essay --

Language and Masculinity The art of communication was always dominated by the innovations happened in the art of language. The human race has always been communicating among itself and formed various societies, developed relationships, brought new ideas etc. Language was utilized to define the sexuality, the culture, the social aspect and it all happened in terms of gender. The dominance of the masculine gender through the utilization of the language was always known to the mankind. The male population receives power by dictating certain social norms. The masculinity is a part of the male gender and in terms of linguistics it conveys masculinity with great power and force. According to some philosophers the males unjustly and deliberately construct such a society which is male-centered and it caters to the supremacy of the masculinity described above. It will be interesting to find the relation among language, masculinity and gender. If we discuss it any further we will find out tha t throughout the history it was the human race which has brought innovation to the language. Language was used to gain power with the use of male power. As a result the language was also used to dictate social norms. They also became successful in gaining the women’s cooperation by using the power of masculine language. Some of the scholars assume that language is visible and it exists in this form without any doubt. They also further assume that language can be compared with other forms of visual phenomenon. In this regard the linguistic analysis is in fact a kind of perception of visual way. In other way one can see the language and in particular in its treatment of grammar. â€Å"In "Language and Masculinity," Victor Seidler writes, "Oppressed peopl... ...on which you will appear has been asked to discuss Victor Seidler's "Language and Masculinity" and Maxine Hong Kingston's "No Name Woman." You are to present and defend the ideas and observations of one writer against the ideas and observations of the other writer. You may choose to argue that your writer's ideas prove or disprove the ideas of the other writer, but in either case you will be expected to defend your own claim with quotes and examples from your writer's text. In building your case, you should consider how your opponents will respond with specific quotes or examples that might contradict your argument. You should then build a counter-defense into your own conclusions about how gender, language, and power are related in your writer's essay and about how that relationship stands with or against the basic concepts of the other writer's essay.† References

Security on the Internet

The Internet has had security problems since its earliest days as a pure research project. Today, after several years and orders of magnitude of growth, is still has security problems. It is being used for a purpose for which it was never intended: commerce. It is somewhat ironic that the early Internet was design as a prototype for a high-availability command and control network that could resist outages resulting from enemy actions, yet it cannot resist college undergraduates. The problem is that the attackers are on, and make up apart of, the network they are attacking. Designing a system that is capable of resisting attack from within, while still growing and evolving at a breakneck pace, is probably impossible. Deep infrastructure changes are needed, and once you have achieved a certain amount of size, the sheer inertia of the installed base may make it impossible to apply fixes. The challenges for the security industry are growing. With the electronic commerce spreading over the Internet, there are issues such as nonrepudiation to be solved. Financial institutions will have both technical concerns, such as the security of a credit card number or banking information, and legal concerns for holding individuals responsible for their actions such as their purchases or sales over the Internet. Issuance and management of encryption keys for millions of users will pose a new type of challenge. While some technologies have been developed, only an industry-wide effort and cooperation can minimize risks and ensure privacy for users, data confidentiality for the financial institutions, and nonrepudiation for electronic commerce. With the continuing growth in linking individuals and businesses over the Internet, some social issues are starting to surface. The society may take time in adapting to the new concept of transacting business over the Internet. Consumers may take time to trust the network and accept it as a substitute for transacting business in person. Another class of concerns relates to restricting access over the Internet. Preventing distribution of pornography and other objectionable material over the Internet has already been in the news. We can expect new social hurdles over time and hope the great benefits of the Internet will continue to override these hurdles through new technologies and legislations. The World Wide Web is the single largest, most ubiquitous source of information in the world, and it sprang up spontaneously. People use interactive Web pages to obtain stock quotes, receive tax information from the Internal Revenue Service, make appointments with a hairdresser, consult a pregnancy planner to determine ovulation dates, conduct election polls, register for a conference, search for old friends, and the list goes on. It is only natural that the Web’s functionality, popularity, and ubiquity have made it the seemingly ideal platform for conducting electronic commerce. People can now go online to buy CDs, clothing, concert tickets, and stocks. Several companies, such Digicash, Cybercash, and First Virtual, have sprung up to provide mechanisms for conducting business on the Web. The savings in cost and the convenience of shopping via the Web are incalculable. Whereas most successful computer systems result from careful, methodical planning, followed by hard work, the Web took on a life of its own from the very beginning. The introduction of a common protocol and a friendly graphical user interface was all that was needed to ignite the Internet explosion. The Web’s virtues are extolled without end, but its rapid growth and universal adoption have not been without cost. In particular, security was added as an afterthought. New capabilities were added ad hoc to satisfy the growing demand for features without carefully considering the impact on security. As general-purpose scripts were introduced on both the client and the server sides, the dangers of accidental and malicious abuse grew. It did not take long for the Web to move from the scientific community to the commercial world. At this point, the security threats became much more serious. The incentive for malicious attackers to exploit vulnerabilities in the underlying technologies is at an all-time high. This is indeed frightening when we consider what attackers of computer systems have accomplished when their only incentive was fun and boosting their egos. When business and profit are at stake, we cannot assume anything less than the most dedicated and resourceful attackers typing their utmost to steal, cheat, and perform malice against users of the Web. When people use their computers to surf the Web, they have many expectations. They expect to find all sorts of interesting information, they expect to have opportunities to shop and they expect to be bombarded with all sorts of ads. Even people who do not use the Web are in jeopardy of being impersonated on the Web. There are simple and advanced methods for ensuring browser security and protecting user privacy. The more simple techniques are user certification schemes, which rely on digital Ids. Netscape Communicator Navigator and Internet Explorer allow users to obtain and use personal certificates. Currently, the only company offering such certificates is Verisign, which offers digital Ids that consist of a certificate of a user’s identity, signed by Verisign. There are four classes of digital Ids, each represents a different level of assurance in the identify, and each comes at an increasingly higher cost. The assurance is determined by the effort that goes into identifying the person requesting the certificate. Class 1 Digital IDs, intended for casual Web browsing, provided users with an unambiguous name and e-mail address within Verisign’s domain. A Class 1 ID provides assurance to the server that the client is using an identity issued by Verisign but little guarantee about the actual person behind the ID. Class 2 Digital IDs require third party confirmation of name, address, and other personal information related to the user, and they are available only to residents of the United States and Canada. The information provided to Verisign is checked against a consumer database maintained by Equifax. To protect against insiders at Verisign issuing bogus digital IDs, a hardware device is used to generate the certificates. Class 3 Digital IDs are not available. The purpose is to bind an individual to an organization. Thus, a user in possession of such an ID could, theoretically, prove that he or she belongs to the organization that employs him or her. The idea behind Digital IDs is that they are entered into the browser and then are automatically sent when users connect to sites requiring personal certificates. Unfortunately, the only practical effect is to make impersonating users on the network only a little bit more difficult. Many Web sites require their users to register a name and a password. When users connect to these sites, their browser pops up an authentication window that asks for these two items. Usually, the browser than sends the name and password to the server that can allow retrieval of the remaining pages at the site. The authentication information can be protected from eavesdropping and replay by using the SSL protocol. As the number of sites requiring simple authentication grows, so does the number of passwords that each user must maintain. In fact, users are often required to have several different passwords for systems in their workplace, for personal accounts, for special accounts relating to payroll and vacation, and so on. It is not uncommon for users to have more than six sites they visit that require passwords. In the early days of networking, firewalls were intended less as security devices than as a means of preventing broken networking software or hardware from crashing wide-area networks. In those days, malformed packets or bogus routes frequently crashed systems and disrupted servers. Desperate network managers installed screening systems to reduce the damage that could happen if a subnet’s routing tables got confused or if a system’s Ethernet card malfunctioned. When companies began connecting to what is now the Internet, firewalls acted as a means of isolating networks to provide security as well as enforce an administrative boundary. Early hackers were not very sophisticated; neither were early firewalls. Today, firewalls are sold by many vendors and protect tens of thousands of sites. The products are a far cry from the first-generation firewalls, now including fancy graphical user interfaces, intrusion detection systems, and various forms of tamper-proof software. To operate, a firewall sits between the protected network and all external access points. To work effectively, firewalls have to guard all access points into the network’s perimeter otherwise, an attacker can simply go around the firewall and attack an undefended connection. The simple days of the firewalls ended when the Web exploded. Suddenly, instead of handling only a few simple services in an â€Å"us versus them manner†, firewalls now must be connected with complex data and protocols. Today’s firewall has to handle multimedia traffic level, attached downloadable programs (applets) and a host of other protocols plugged into Web browsers. This development has produced a basis conflict: The firewall is in the way of the things users want to do. A second problem has arisen as many sites want to host Web servers: Does the Web server go inside or outside of the firewall? Firewalls are both a blessing and a curse. Presumably, they help deflect attacks. They also complicate users’ lives, make Web server administrators’ jobs harder, rob network performance, add an extra point of failure, cost money, and make networks more complex to manage. Firewall technologies, like all other Internet technologies, are rapidly changing. There are two main types of firewalls, plus many variations. The main types of firewalls are proxy and network-layer. The idea of a proxy firewall is simple: Rather than have users log into a gateway host and then access the Internet from there, give them a set of restricted programs running on the gateway host and let them talk to those programs, which act as proxies on behalf of the user. The user never has a account or login on the firewall itself, and he or she can interact only with a tightly controlled restricted environment created by the firewall’s administrator. This approach greatly enhances the security of the firewall itself because it means that users do not have accounts or shell access to the operating system. Most UNIX bugs require that the attacker have a login on the system to exploit them. By throwing the users off the firewall, it becomes just a dedicated platform that does nothing except support a small set of proxies-it is no longer a general-purpose computing environment. The proxies, in turn, are carefully designed to be reliable and secure because they are the only real point of the system against which an attack can be launched. Proxy firewalls have evolved to the point where today they support a wide range of services and run on a number of different UNIX and Windows NT platforms. Many security experts believe that proxy firewall is more secure than other types of firewalls, largely because the first proxy firewalls were able to apply additional control on to the data traversing the proxy. The real reason for proxy firewalls was their ease of implementation, not their security properties. For security, it does not really matter where in the processing of data the security check is made; what’s more important is that it is made at all. Because they do not allow any direct communication between the protected network and outside world, proxy firewall inherently provide network address translation. Whenever an outside site gets a connection from the firewall’s proxy address, it in turn hides and translates the addresses of system behind the firewall. Prior to the invention of firewalls, routers were often pressed into service to provide security and network isolation. Many sites connecting to the Internet in the early days relied on ordinary routers to filter the types of traffic allowed into or out of the network. Routers operate on each packet as a unique event unrelated to previous packets, filtered on IP source, IP destination, IP port number, and a f few other basic data contained in the packet header. Filtering, strictly speaking, does not constitute a firewall because it does not have quite enough detailed control over data flow to permit building highly secure connections. The biggest problem with using filtering routers for security is the FTP protocol, which, as part of its specification, makes a callback connection in which the remote system initiates a connection to the client, over which data is transmitted. Cryptography is at the heart of computer and network security. The important cryptographic functions are encryption, decryption, one-way hashing, and digital signatures. Ciphers are divided into two categories, symmetric and asymmetric, or public-key systems. Symmetric ciphers are functions where the same key is used for encryption and decryption. Public-key systems can be used for encryption, but they are also useful for key agreement and digital signatures. Key-agreement protocols enable two parties to compute a secret key, even in the face of an eavesdropper. Symmetric ciphers are the most efficient way to encrypt data so that its confidentiality and integrity are preserved. That is, the data remains secret to those who do not posses the secret key, and modifications to the cipher text can be detected during decryption. Two of the most popular symmetric ciphers are the Data Encryption Standard (DES) and the International Data Encryption Algorithm (IDEA). The DES algorithm operates on blocks of 64 bits at a time using a key length of 56 bits. The 64 bits are permuted according to the value of the key, and so encryption with two keys that differently in one bit produces two completely different cipher texts. The most popular mode of DES is called Cipher Block Chaining (CBC) mode, where output from previous block are mixed with the plaintext of each block. The first block is mixed with the plaintext of each block. The block uses a special value called the Initialization Vector. Despite its size and rapid growth, the Web is still in its infancy. So is the software industry. We are just beginning to learn how to develop secure software, and we are beginning to understand that for our future, if it is to be online, we need to incorporate security into the basic underpinnings of everything we develop.

Academic dishonesty Essay

Introduction Welcome to Language for Study III. The purpose of this course is to enhance students’ linguistic ability and knowledge of academic skills and activities to equip students for success in undergraduate level study. Course Description The module draws on language from Skills for Study III to build vocabulary, grammatical competency, and refine pronunciation, prepare students to understand nuances of spoken and written communication as well as execute accurate use of spoken and written academic work. Learning Outcomes 1. Develop abilities to use lexical and grammatical knowledge to critically evaluate discourse presented in academic forms. 2. Understand and evaluate persuasive elements in research and discourse. 3. Demonstrate linguistic proficiency to write a critical response to a standpoint or researched position. 4. Produce a range of lexical, phonological, and grammatical features of language to orally respond to excerpts of spoken and written discourse expressing a standpoint or researched position. Course Outline* Delivery Plan| Week 1| Unit 1: An electronic world(Part A)Lesson1: Introduction to the module and syllabus. Lesson 2: Understanding spoken information: identify features of fluent speech. Understand how pauses, intonation and stress influence listeners. pp. 7-13| Week 2| (Part B)Lesson 3: Become familiar with different types of written text: refer to authors’ ideas. Identify persuasive language. pp. 14-22(Part C)Lesson 4: Investigating: identify grammatical structure of reporting verbs. Identify reporting-verb collocations. pp. 23-30 | Week 3| (Part D)Lesson 5: Reporting in speech: identify intonation and new information. Identify and use tones for authority and finishing a topic. pp. See more: Unemployment – problems and solutions essay 31-37Practise/mock Exam(Part E)Lesson 6: Reporting in writing: identify general-specific structure in introductions. Identify linking words. Write and paraphrase definitions using academic nouns. pp. 38-46| Week 4| Unit 2: New frontiers(Part A)Lesson 1: Follow lectures in English: recognise and use stressed and unstressed syllables. pp. 48-53(Part B)Lesson 2: Understanding written information: identify signposting for written arguments. Identify assumptions. pp. 54-61| Week 5| (Part C)Lesson 3: Investigating: identify and use hedging devices. Identify vocabulary used in stating premises. pp. 62-69(Part D)Lesson 4: Reporting in speech: refer to graphics and visual data. Refer to sources in a presentation. pp. 70-77| Week 6| (Part E)Lesson 5: Reporting in writing: link sentences and paragraphs. pp. 78-85Lesson 6: Review of Unit 2| Week 7| Unit 3: The individual in society(Part A)Lesson 1: Identify the language of speculation. pp. 87-97(Part B)Lesson 2: Understand written information: understand the way claims are made and evaluate them in a context. pp. 98-105| Week 8| (Part C)Lesson 3: Investigating: reconstruct information from notes. Synthesise information from sources. pp. 106-114(Part D)Lesson 4: Reporting in speech: summarise key aspects of research. Present an oral argument with different viewpoints. pp. 115-124| Week 9| (Part E)Lesson 5: Reporting in writing: identify and use substitution and ellipsis. Identify and use different ways of paraphrasing. pp. 125-133Lesson 6: Review of Unit 3| Week 10| Unit 4: Choices (Part A)Lesson 1: listen critically: identify and understand repetition. Identify stance markers. pp. 135-144(Part B)Lesson 2: Critically evaluate logic in texts: identify emphasis in academic texts. Identify and understand analogy in academic texts. pp. 135-144 | Week 11| (Part C)Lesson 3: Develop and independent learner: identify common errors in formality levels of academic emails. Identify formal and informal language in written communication. pp. 157-167(Part D)Lesson 4: Conclude a presentation: speculate about research results in conclusions. pp. 168-175| Week 12| (Part E)Lesson 5: Conclude, review and edit an essay: develop language for writing conclusions. refer to various sections of an academic text. Express importance, desirability and necessity. pp. 176-185Lesson 6: Unit 4 continued| Week 13| Writing Exam | Week 14| Overall review of the module. In class reflection and evaluation| Week 15| Reading, Listening and Speaking Final Exam| *(Subject to change due to unforeseen circumstances) Course material McNair, A. and Gooch, F. (2012). Language for Study III. Cambridge: Cambridge. Assessment This explains how you will be marked in this course Module Assessment| | Time/Number of Words| Weight (%)| Week Due| Relevant Learning Outcome| Writing| 2 hours| 25%| 13| All learning outcomes| Reading| 2 hours| 25%| 15| | Listening| 1. 5| 25%| 15| | Speaking| 1. 5| 25%| 15| | * Attendance – you must maintain a minimum attendance rate of 80%. Attendance will also be assessed by your readiness for class, arriving on time and your involvement in class discussions. Be sure to bring your class materials, such as pens, textbook, reading materials, extra paper, folder, etc. If you miss one class, you will be marked absent for the class. Students who leave class early without proper excuse will be counted absent. Deducted marks for late arrivals will be reflected in the class attendance grade. Therefore, punctuality is vital. (See the Access Student Handbook for details regarding absence due to illness) * You need to satisfactorily complete all the assignments set by your instructor. Your instructor will provide you with specific criteria for satisfactory performance on an assignment by assignment basis. Failure to complete assignments will result in academic probation and possible dismissal from the class. Credits and Workload This is a 10 credit course. You have class 2 hours a week, and are expected to study 4 hours a week outside of class. Classroom Etiquette * Mobiles – please ensure that your phones are off while you are in class. * Golden Rule: treat people the way you would like to be treated. Respect your instructor’s and colleagues. * For further questions and an overview of what behavior warrant disciplinary measures. See the Code of Conduct in the Student Handbook. Academic Dishonesty UKH policies regarding academic dishonesty apply to all assignments and exams completed in this course. Students should consult the Access Handbook for a detailed explanation with examples for this offence. An inability or unwillingness to conform to university standards of academic honesty is grounds for dismissal from UKH. Academic dishonesty Essay You are expected to demonstrate professionalism throughout your graduate education program. Professionalism includes the ways you participate in the university classroom and in teaching experiences in school. Your professional disposition is reviewed by advisors, professors, and the Professional Standards Committee. Exhibiting professionalism in the university classroom and the schools is a necessary requirement for continuing in the program. |Areas of | |Professional Dispositions | | | |Dependability and Reliability – Candidate demonstrates behaviors that are characteristic of the professional teacher such as | |punctuality, attendance and organization. Lessons are very well-planned and presented. | |Respect -Candidate demonstrates respect for supervisors and colleagues, students and other educational stakeholders, and is held in| |esteem by peers and supervisors. | |Commitment and Initiative – Candidate demonstrates commitment to learning and students; creates different learning strategies for | |students; and shares new and unusual professional resources with colleagues. | |Responsiveness – Candidate seeks and values constructive feedback from peers, instructors, and mentors; and goes beyond the call of| |duty to utilized feedback in teaching and planning. | |Collaboration – Candidate creates positives relationships within the university classroom and with stakeholders in the school | |community as well as suggests tips for sustaining positive relationships. See more:Â  First Poem for You Essay | |Open-Mindedness – Candidate demonstrates willingness that is characteristic of professionals in terms of willingness to examine | |both traditional and innovative practices, and demonstrates flexibility when dealing with uncertainty and complex educational | |issues through personal extensive inquiry and consultation. | |Knowledgeable – Candidate demonstrates awareness of current educational issues and demonstrates the ability to illustrate and apply| |subject matter concepts consistently and sequentially in lessons. | |Communication – Candidate demonstrates the ability to effectively write and speak, how to assist students in successfully utilizing| |applicable concepts of the language arts in terms of mastery as indicated by students’ work and grades. | |Confidentiality – Candidate demonstrates characteristics of the professional teachers such as sharing information about students | |and specific classroom anecdotes in confidential and respectful ways. Candidate shares information only with those who need to | |know. | |Academic Honesty – Candidate demonstrates academic honesty, a behavior that is characteristic of a professional teacher by | |producing independent, original work. | |Appearance – Candidate consistently wears appropriate professional attire while teaching. | |Teaching Effectiveness – Candidate demonstrates the ability to plan and to engage students in productive learning events that | |feature critical and insightful thinking, and demonstrates effective management skills by using a variety of strategies to foster | |appropriate student behavior according to individual and situational needs. | |Fairness – Candidate engages in practices that recognize all students, and all students received constructive feedback and | |encouragement. Student progress is recognized as well as mastery. All students believe that they can improve. | |Bias – Candidate engages in practices that recognize all students and encourage active student participation in activities and | |discussion that highlight the value of diversity and the richness of student’s experience. | I have read and understood this statement of my professional responsibilities. Student Name (print)_______________________________________ Date __________________ Revised 7/1/2011 IV. Go to this link http://www. lib. usm. edu/legacy/plag/plagiarismtutorial. php and go through the plagiarism tutorial. Remember that using a paper, article review, etc. from another course is also considered plagiarism. Send the posttest scores to my email address. V. Please read the Academic Integrity Policy (located under content) before signing the documents below. ACADEMIC INTEGRITY Student Signature Form Academic Honor Pledge I promise or affirm that I will not at any time be involved in cheating, plagiarism, fabrication, or any other acts of academic dishonesty as defined by university policy which explains the disciplinary procedure resulting from violations of academic integrity. I understand that violation of this code will result in penalties, which could include suspension or dismissal from the university. (Student Handbook AKA The Red Book) Initial each below that is applicable. __________I have read and understand the Academic Honor Pledge above. __________I have read and understand the Academic Integrity Policy provided in the Student Handbook AKA The Red Book. __________The instructor, _____________________________, covered the Academic Integrity Policy in class, EDU _____________ for the _________________ term. __________I have gone over one or both of the tutorials (links provided in the syllabus) on plagiarism. ____________________________________________________________ Print Name Date VI. Read Chapter 1 in your TestBook and the Introduction Powerpoint located under Module I before completing the questions below. Classify each by research type: descriptive/survey, correlational, causal-comparative, experimental, or qualitative. If causal-comparative or experimental, identify the independent and dependent variables. If correlational, identify predictor and criterion variables if there are any. 1. The purpose of this research is to examine the relationship between creativity and achievement. 2. The purpose of this research is to examine prediction of success in physics based on a physics aptitude test. 3. The purpose of this research is to examine the effect of birth order on academic achievement. 4. The purpose of this research is to examine self-esteem of males versus females 5. The purpose of this research is to examine the attitudes of parents toward lowering the mandatory school attendance age from 16 to 14 years of age. 6. The purpose of this research is to examine the ethnography of teacher-parent conferences. 7. The purpose of this research is to examine opinions of principals regarding decentralization of decision-making. 8. The purpose of this research is to examine effects of assertive discipline on the behavior of children with hyperactivity. 9. The purpose of this research is to examine the relationship between the time it takes to run the 100-yard dash and high jumping performance. 10. The purpose of this research is to examine the effectiveness of daily homework with respect to achievement in Algebra I. 11. The purpose of this research is to examine the attitudes of teachers toward school-based management. 12. The purpose of this research is to examine the effect of superintendents via observations and conversations. 13. The purpose of this research is to examine comparative effectiveness of the whole-language method versus the basal method of reading instruction. 14. The purpose of this research is to examine trends in reading methods from 1950 to 1990. 15. The purpose of this research is to examine if children’s social adjustment in Grade 1 is enhanced by increased dramatic play in kindergarten. 16. The purpose of this research is to examine if there is a negative relationship between amount of assigned homework and student attitude toward school. 17. The purpose of this research is to examine if longer school days produce a decrease in student participation in extra-curricular activities. The purpose of this research is to examine if students will achieve better in mathematics if they use Saxon Textbooks rather than if they use Merrill Textbooks.